Suppliers list credentials as though they all mean the same thing. They do not. Below is what is on file here, what each one covers, what it does not, and what to ask for so you can verify it yourself.
Reports and certificates are shared during the quotation stage, before you commit to an order.
An independent assessor visited the site and verified that the facility, equipment and quality system are what the company says they are.
What it does not cover: It assesses the site and its systems. It is not a product test and does not certify any individual pouch.
Ask for: Ask for the assessment report to see the scope and date of the visit.
Laboratory reports covering restricted hazardous substances in tested materials. The supplier record lists reference TQT7424B2028E.
What it does not cover: Reports cover the specific materials submitted for testing, not automatically every fabric in the catalog. A different fabric may need its own test. A reference number is not proof the document is current or that its scope covers your product.
Ask for: Ask for the current PDF against that reference, confirm its validity date, and check which materials and trims it covers for your specification.
European chemical-compliance testing on submitted materials. The supplier record lists reference TQT8032B40E.
What it does not cover: REACH obligations sit with the importer placing goods on the EU market. A supplier test report supports your file — it does not transfer the compliance duty, and it covers only the materials tested.
Ask for: Ask for the current PDF against that reference and confirm the substance list and scope match the fabric, dye and trims in your order.
A platform-backed order protection scheme. Payment is held against an order contract with agreed specification, quantity and delivery date, and there is a dispute process.
What it does not cover: It protects against the terms as written in the contract. A dispute about fabric weight is hard to win if the contract only said "custom pouch".
Ask for: Put the full specification into the order contract, not a summary.
A platform status reflecting continuous verified membership over time. Useful as evidence of trading history and continuity.
What it does not cover: It is a membership and history indicator, not a quality certification or an audit result.
Ask for: Treat it as one input on company stability, alongside the business licence registration date.
Every finished unit is inspected before packing rather than a sample being pulled from the lot. Inspection is against the approved pre-production sample.
What it does not cover: It is an internal process, not third-party verification of a given shipment.
Ask for: Agree the inspection standard and the acceptance criteria in writing before production starts, and book third-party inspection separately if you want independent verification.
Fabric with organic certification can be specified for programs that require it.
What it does not cover: "Organic options available" is not the same as a certificate covering your specific order. Certification is chain-of-custody based and has to be traced for the actual goods.
Ask for: Name the certification your market requires with your inquiry, so the documentation path can be checked before you commit a claim to artwork.
Three internal gates, plus independent verification whenever you want it.
Fabric batches are identified, logged and checked for weight, colour and defects. This is where a wrong fabric or an off colour should be caught, while it is still cheap to fix.
Stage-by-stage checks on print position, stitching and dimensions, with photo updates as the order moves through cutting, printing and sewing.
Every finished unit is inspected against the approved pre-production sample — not a sample pulled from the lot.
Third-party inspection by SGS, TÜV or Intertek is welcome at any stage. A supplier confident in its own process does not resist an inspector.
A supplier's credentials do not automatically cover your market's requirements, and this is the gap that causes held shipments.
Classification and duty are the importer's responsibility. Confirm the commodity code with a customs broker in your destination country before ordering, using the actual material composition — and re-check it if the fabric changes during specification.
Destination testing requirements vary. Ask which test reports are already held, then confirm with your own compliance contact whether they cover what your market requires. They may not, and the gap is better found before production than at the border.
Any claim printed on pack — recyclable, organic, a certification mark — brings its own substantiation requirement. Do not commit a claim to artwork until you can evidence it for the market you are selling in.
More on this in the import considerations guide and sustainability claims guide.
Documents are worth having. Seeing the line running is worth more.
Tell us which documents your compliance process needs and they can be shared during quotation, before you commit to an order.
Yes. Reports and certificates are shared during the quotation stage, before you commit to an order. Tell us which documents your compliance process needs so the right ones are sent.
Test reports cover the specific materials that were submitted for testing, not automatically every fabric in the catalog. Ask which materials the existing reports cover and whether they include the fabric in your specification — a different fabric may need its own test.
Third-party inspection by SGS, TÜV, Intertek or your own auditor is welcome at any production stage. Agree the inspection standard and acceptance criteria in writing before production starts.
No. It is a platform membership and trading-history indicator, not a quality certification or an audit result. Treat it as one input on company stability alongside the business licence registration date, and look to the Intertek assessment and test reports for quality evidence.
